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Excluded women: how can this happen in the hotel world?



Excluded women: how can this happen in the hotel world?



Service Industries Journal 10(2): 348-363



The study is concerned with the possible processes that occur in organizations which appear to work against women fulfilling their managerial potential. Data is based on interviews held with hotel managers in eight UK hotel chains. Hotel managers' attitudes and perceptions were the focus of study in an attempt to understand the informal influences and pressures that may be deliberately or inadvertantly communicatd to women.

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Accession: 001831112

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DOI: 10.1080/02642069000000035



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