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Systems approach in tourism: the Saint Gall Management Model

, : Systems approach in tourism: the Saint Gall Management Model. Tourism marketing and management handbook: 443-446

The Saint Gall Management Model comprises four components: company; management; organization; manager's tasks. The principle of the Model has been applied to the tourist industry. It was particularly important to take into account the specific features of the tourist trade. More emphasis in the applications is given to hotels, tour operators and travel agencies, and tourist resorts as travel destinations.

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