+ Site Statistics
+ Search Articles
+ Subscribe to Site Feeds
EurekaMag Most Shared ContentMost Shared
EurekaMag PDF Full Text ContentPDF Full Text
+ PDF Full Text
Request PDF Full TextRequest PDF Full Text
+ Follow Us
Follow on FacebookFollow on Facebook
Follow on TwitterFollow on Twitter
Follow on Google+Follow on Google+
Follow on LinkedInFollow on LinkedIn

+ Translate

A critical review of approaches to measure satisfaction with tourist destinations

A critical review of approaches to measure satisfaction with tourist destinations

Consumer psychology of tourism, hospitality and leisure Volume 2: 303-320

This paper critically examines to what extent the existing customer satisfaction-dissatisfaction (CS/D) theories are applicable for the measurement of satisfaction with tourist destinations along with their strengths and weaknesses by reviewing previous literature within the related area.

(PDF 0-2 workdays service: $29.90)

Accession: 003342421

Download citation: RISBibTeXText

Related references

Comparative assessment of tourist satisfaction with destinations across two nationalities. Tourism Management 22(4): 391-401, 2001

Cultural/heritage destinations: tourist satisfaction and market segmentation. Journal of Hospitality and Leisure Marketing 14(3): 81-99, 2006

Theme park tourist destinations: creating an experience setting in traditional tourist destinations with staging strategies of theme parks. The tourism and leisure industry: shaping the future: 227-236, 2004

The Factor Structure of Tourist Satisfaction at Pilgrimage Destinations the Case of Medjugorje. International Journal of Tourism Research aop(aop), 2012

Managing customer satisfaction and retention: a case of tourist destinations, Turkey. Journal of Vacation Marketing 7(2): 153-168, 2001

Using HOLSAT to evaluate tourist satisfaction at destinations: the case of Australian holidaymakers in Vietnam. Tourism Management 27(5): 842-855, 2006

Do incidents of theft at tourist destinations have a negative effect on tourists' decisions to travel to affected destinations?. Tourism, security and safety: from theory to practice: 105-124, 2006

'Destinations in change': the transformation process of tourist destinations. Tourist Studies 4(2): 161-179, 2004

A critical review of the mean measure of divergence and Mahalanobis distances using artificial data and new approaches to the estimation of biodistances employing nonmetric traits. American Journal of Physical Anthropology 157(2): 284-294, 2016

Tourist destinations. Sustainable tourism management: 255-267, 1999

Positioning of tourist destinations. Positioning of tourist destinations: x + 134 pp., 1999

US tourist destinations: a history of desirability. Annals of Tourism Research 18(4): 622-638, 1991

Sustainable innovations at tourist destinations. Tourism Review International 10(1/2): 113-124, 2006

Predicting tourist attachment to destinations. Annals of Tourism Research 28(1): 229-232, 2001