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Competency-based structured interviewing at the Buckhead Beef Company

Competency-based structured interviewing at the Buckhead Beef Company

Cornell Hotel and Restaurant Administration Quarterly 43(1): 70-77

ISSN/ISBN: 0010-8804

DOI: 10.1016/s0010-8804(02)80010-6

When Atlanta-based Buckhead Beef needed to rapidly expand its sales force, it developed a competency-based structured-interview process to screen potential new hires. To establish a list of sales competencies, the company engaged a consultant who surveyed its existing top performers and used the results of other such surveys to create a list of requisite knowledge, skills, and abilities.

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