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From individual tourism organizations to a single virtual tourism organization for destination management



From individual tourism organizations to a single virtual tourism organization for destination management



Information and communication technologies in tourism 2002: Proceedings of the International Conference in Innsbruck, Austria, 2002: 87-96



This paper discusses the results of a project named PICO on the organization of business activities in a tourism destination in the Trentino, Italy. The paper examines the relationship between 3 main actors: different enterprise organizations; training activities; and information and communication technologies; and 3 fundamental elements focused on in PICO. It identifies how these actors can interact to create a Virtual Tourism Organization.

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