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How one British National Health Service Trust follows the path to continuous quality improvement



How one British National Health Service Trust follows the path to continuous quality improvement



Journal for Healthcare Quality 21(1): 16-22; Quiz 22, 60



Most hospitals in the United Kingdom are not convinced that total quality management (TQM) is a feasible or appropriate method for dealing with National Health Service (NHS) problems. However, continuous quality improvement (CQI), with its emphasis on quality outcomes, is being adopted with great enthusiasm at most NHS sites. This article describes how Brighton Health Care NHS Trust in the south of England follows the CQI path and discusses some of its achievements and the problems encountered along the way.

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Accession: 046280533

Download citation: RISBibTeXText

PMID: 10351216

DOI: 10.1111/j.1945-1474.1999.tb00933.x


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