Is the quality of health care changing? GPs' views

Hogarth-Scott, S.; Wright, G.

Journal of Management in Medicine 11(5-6): 302-311


ISSN/ISBN: 0268-9235
PMID: 10176824
DOI: 10.1108/02689239710189762
Accession: 046479417

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Examines the debate on quality in health care in light of GP fundholding and the Patients' charter. Focuses on the development of quality issues in General Practice by carrying out research based on two stages: first, an exploratory stage aimed at the understanding of key issues; and second, a questionnaire made up primarily of attitude elements drawn from stage one. Concludes that, in the changing political and public environment, GPs are facing the challenges of managing service quality.