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Keys for successful implementation of total quality management in hospitals



Keys for successful implementation of total quality management in hospitals



Health Care Management Review 35(4): 283-293



Editor's Note: This article reports the findings of an analysis of the implementation of continuous quality improvement (CQI) or total quality management (TQM) programs in 10 hospitals. This analysis is the result of a 2-year study designed to identify and assess the ingredients that lead to the successful implementation of CQI programs in acute care hospitals. This article first appeared in Health Care Management Review 21(1), 48-60. Copyright © 1996 Aspen Publishers, Inc. (Lippincott Williams & Wilkins).

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Accession: 054040444

Download citation: RISBibTeXText

PMID: 20844354

DOI: 10.1097/hmr.0b013e3181f5fc4a


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