+ Site Statistics
+ Search Articles
+ PDF Full Text Service
How our service works
Request PDF Full Text
+ Follow Us
Follow on Facebook
Follow on Twitter
Follow on LinkedIn
+ Subscribe to Site Feeds
Most Shared
PDF Full Text
+ Translate
+ Recently Requested

The effect of leader-member exchange, trust, supervisor support on organizational citizenship behavior in nurses



The effect of leader-member exchange, trust, supervisor support on organizational citizenship behavior in nurses



Journal of Nursing Research 16(4): 321-328



This study examined from a social exchange perspective the influence of leader-member exchange (LMX) on the trust of subordinates in their supervisors as well as their perception of support received from their medical organization supervisors and the subsequent effect of such on organizational citizenship behavior (OCB) in subordinates. Two hundred valid supervisor-subordinate (head nurses-nurses) dyads from 3 medical centers and 3 regional hospitals took part in this study, which found that the quality of leader-member exchange affects nurse trust in their supervisors as well as their perception of supervisor support, which consequently promotes OCB on the part of nurses. Findings imply that a higher level of LMX can enhance nurses' commitment, significantly reduce turnover, and promote their OCB, resulting in greater organizational effectiveness.

Please choose payment method:






(PDF emailed within 0-6 h: $19.90)

Accession: 056305581

Download citation: RISBibTeXText

PMID: 19061178

DOI: 10.1097/01.jnr.0000387319.28010.5e


Related references

Supervisor trust building, leader-member exchange and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology 67(4): 315-326, 1994

Leader-Member Exchange and Organizational Citizenship Behavior: the Roles of Identification with Leader and Leader's Reputation. Social Behavior and Personality An International Journal 42(10): 1699-1711, 2014

Leader-member exchange and safety citizenship behavior: The mediating role of coworker trust. Work 56(3): 387-395, 2017

The relationship among leader-member exchange, perceived organizational support, and trust in hotel organizations. Journal of Human Resources in Hospitality and Tourism 3(1): 59-70, 2004

Effects of nurses' emotional intelligence on their organizational citizenship behavior, with mediating effects of leader trust and value congruence. Japan Journal of Nursing Science 15(4): 363-374, 2018

Leader-member exchange and affective organizational commitment: the contribution of supervisor's organizational embodiment. Journal of Applied Psychology 95(6): 1085-1103, 2011

Safety-related behavior as a social exchange: The role of perceived organizational support and leader-member exchange. Journal of Applied Psychology 84(2): 286-296, 1999

The relation between trust in the supervisor and subordinate organizational citizenship behavior. Military Psychology 7(1): 1-16, 1995

The impact of organizational support and leader-member exchange on the work-related behaviour of nursing professionals: the moderating effect of professional and organizational identification. Journal of Advanced Nursing 70(2): 373-382, 2015

An Integrative Model Linking Supervisor Support and Organizational Citizenship Behavior. Journal of Business and Psychology 23(1-2): 1-10, 2008

Trait conscientiousness, leader-member exchange, job satisfaction and organizational citizenship behaviour: A test of an integrative model. Journal of Occupational and Organizational Psychology 80(3): 539-554, 2007

Role of commitment to the supervisor, leader-member exchange, and supervisor-based self-esteem in employee-supervisor conflicts. Journal of Social Psychology 149(1): 5-27, 2009

Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology 81(3): 219-227, 1996

The Effects of Leader-Member Exchange on Employee Citizenship and Impression Management Behavior. Human Relations 46(12): 1431-1440, 1993

Support from the top: supervisors' perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships. Journal of Applied Psychology 92(2): 321-330, 2007