+ Site Statistics
+ Search Articles
+ PDF Full Text Service
How our service works
Request PDF Full Text
+ Follow Us
Follow on Facebook
Follow on Twitter
Follow on LinkedIn
+ Subscribe to Site Feeds
Most Shared
PDF Full Text
+ Translate
+ Recently Requested

The patient's perspective. Hospitals must report patient-satisfaction data or face a financial hit; for many it's just business as usual, for others it poses some challenges



The patient's perspective. Hospitals must report patient-satisfaction data or face a financial hit; for many it's just business as usual, for others it poses some challenges



Modern Healthcare 37(29): 26-28




Please choose payment method:






(PDF emailed within 1 workday: $29.90)

Accession: 056429010

Download citation: RISBibTeXText

PMID: 17844794


Related references

The Relationship between Face-to-Face and Online Patient-Provider Communication: Examining the Moderating Roles of Patient Trust and Patient Satisfaction. Health Communication 2019: 1-9, 2019

Comparative satisfaction. HHS'first release of hospital patient-satisfaction data reveals that hospitals need to do more to earn top scores from their customers. Modern Healthcare 38(13): 6-7, 1, 2008

Hospitals face new financial challenges. Hospital Outlook 5(2): 2, 2002

PS-RESKVA (Patient Satisfaction, Results and Quality)--patient satisfaction in hospitals. Tidsskrift for den Norske Laegeforening 118(3): 386-391, 1998

Opportunities and Challenges for Improving the Patient Experience in the Acute and Postacute Care Setting Using Patient Portals: The Patient's Perspective. Journal of Hospital Medicine 12(12): 1012-1016, 2018

Comparison of three visit-specific patient satisfaction instruments: reliability and validity measures and the effect of four methods of data collection on dimensions of patient satisfaction. Journal of Ambulatory Care Management 20(4): 56-73, 1997

Nonprofit hospitals face structural as well as financial challenges: lessons from Massachusetts. Hospital Topics 83(3): 2-7, 2005

CASE STUDIES IN PRICE TRANSPARENCY. Leading hospitals and health systems recognize that enhancing their patient financial communications can boost consumer satisfaction, loyalty and even the bottom line. Healthcare Executive 30(6): 30-4, 36, 38, 2016

Asian Facelift Technique Refinement With High Patient Satisfaction: FACE-Q Report. Annals of Plastic Surgery 2018, 2018

Long-Term Results of Face Lift Surgery: Patient Photographs Compared with Patient Satisfaction Ratings. Yearbook of Plastic and Aesthetic Surgery 2013: 92-93, 2013

Long-term results of face lift surgery: patient photographs compared with patient satisfaction ratings. Plastic and Reconstructive Surgery 129(1): 253-262, 2012

Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations. Bmj Quality and Safety 21(1): 39-46, 2012

Determinants of patient satisfaction: a study among 39 hospitals in an in-patient setting in Germany. International Journal for Quality in Health Care 23(5): 503-509, 2012

Patient satisfaction with anaesthesia care: what is patient satisfaction, how should it be measured, and what is the evidence for assuring high patient satisfaction?. Best Practice and Research. Clinical Anaesthesiology 20(2): 331-346, 2006

The challenges of patient satisfaction: influencing factors and the patient - provider relationship in the United States. Expert Review of Anti-Infective Therapy 15(10): 955-962, 2017