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Nurses' Self-Identified Characteristics and Behaviors Contributing to Patients' Positive Perceptions of Their Nursing Care

Costello, M.

Journal of Holistic Nursing: Official Journal of the American Holistic Nurses' Association 35(1): 62-66

2017


ISSN/ISBN: 0898-0101
PMID: 27093903
DOI: 10.1177/0898010116643835
Accession: 058439139

This qualitative study was designed to uncover the characteristics and behaviors of nurses identified by patients as providing exceptional nursing care. "Being present" and "Knowing the patient" were the major themes that captured the nurses' experience. Four subthemes were identified: looking for commonalities, sharing personal experiences, use of humor, and caring for the spiritual needs of patients.

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