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The effects of expertise on financial problem solving: Evidence for goal-directed, problem-solving scripts

Douglas A Hershey; David A Walsh; Stephen J Read; Ada S Chulef

Organizational Behavior and Human Decision Processes 46(1): 77-101

1990


ISSN/ISBN: 0749-5978
DOI: 10.1016/0749-5978(90)90023-3
Accession: 062136716

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The information-selection and problem-solving strategies of experts and novices presented with a complex, real-world retirement planning task were studied. Two extreme groups of financial planning expertise were created from a sample of 21 on the basis of their (1) occupational reputations, and (2) performance on a comprehensive financial knowledge questionnaire.

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