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The perceptions of library service questionnaire (PLSQ): The development of a reliable instrument to measure student perceptions of and satisfaction with quality of service in an academic library



The perceptions of library service questionnaire (PLSQ): The development of a reliable instrument to measure student perceptions of and satisfaction with quality of service in an academic library



New Review of Academic Librarianship 1(1): 139-159




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Accession: 062496810

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DOI: 10.1080/13614539509516727


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